Contact

Contact Form

Any questions, or if you just want to talk to us you are on the right page. This contact page is for that. The Dark Vanilla team will do its best to answer all your questions.

FAQ

Can I return my item(s)?

We are sorry but we do not take back the articles or only in very rare cases. So no refunds either. You want to know more go to the dedicated page, here.

Can I get a refund?

We are sorry but we do not refund orders even if there is a problem. You want to know more go to the dedicated page, here.

Can I track my order?

Yes, you can can track your order.

How many days to deliver?

Delivery may take between 14 and 30 days due to delays from our supplier. The Dark Vanilla team is very sorry for this inconvenience.

How can I pay in Dark Vanilla?

You can pay by credit card, debit card, PayPal and many others…

What is Dark Vanilla?

It is a brand that was created very recently. We currently sell glasses in general. Sunglasses, fashion glasses, glasses that you have dreamed of having but you do not find any. Here find more about us.

What does the Dark Vanilla store offer?

We currently sell sunglasses and other types of glasses. But in the near future we will diversify to sell clothes like pants, tops and even other accessories like bags.

Returns Policy

To learn more about the return policy, click here

Privacy Policy

To learn more about the privacy policy, click here

Dark Vanilla Retina — Come back at the home page here